September 15, 2025
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Rohit Kumar

Urban Company Customer Care: Numbers & Support

Introduction

Have you ever been stuck waiting, frustrated that your Urban Company booking didn’t go right, and thought, “Where is urban company customer care when I need them?” Whether it’s a delayed service, incorrect charge, or dissatisfaction with a service, having the right contact helps a lot. In this blog, you’ll find verified urban company customer care numbers region-wise, how to contact them, what kind of issues they solve, and tips to ensure your complaint is heard.

I’ll also share the email IDs, chat support process, and addresses of major offices. This means you don’t waste time searching or dialing wrong number, you get solution faster.

Urban Company Customer Care: Main Contact Details

When you want to reach Urban Company customer care, these are the primary ways officially listed:

Mode Details
Customer Care Phone Number +91-124-457-0250 PissedConsumer
Email Support support@urbancompany.com PissedConsumer
Help Center / Portal Urban Company Help Center Urban Company
Contact Us Page Urban Company Contact-Us Urban Company

These are the start. But depending on your city, there might be more specific helplines or regional offices which give faster response.

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Region-Wise Urban Company Customer Care Numbers & Addresses

Below is a table of regional offices / customer care centres (phone/email/address) of Urban Company in major Indian cities. Use these if your issue isn’t solved via the generic number.

City / Region Address Phone / Email Notes
Gurgaon / Corporate 7th & 8th Floor, Plot No. 183, Rajiv Nagar, Udyog Vihar, Sector 20, Gurugram, Haryana 122016 Urban Company +91-124-457-0250 (General) PissedConsumer+1 Corporate office — escalations usually routed here
Delhi Registered Office: Unit No. 8, Ground Floor, Rectangle 1, D-4 Saket District Centre, New Delhi, 110017 Urban Company Use general phone/email above or via Help Center For non responsiveness escalate via email
Jaipur C-123, First floor, Janpath, Lalkothi (Opposite Jyoti Nagar Police station), Jaipur (302005) Urban Company general contact or via app support Stenographer / etc bookings escalated regionally
Mumbai 2nd Floor, Mehra Estate, CTS No. 69, 69/1 to 52, L.B.S Marg, Vikhroli (West), Mumbai, Maharashtra 400079 Urban Company via phone/email same as general customer care Local office handles service partner disputes often
Ahmedabad 1501-1508, 15th Floor, Westgate Business Bay, B-1/Black, Makarba, Corporate Road, Ahmedabad, Gujarat 380051 Urban Company email / portal preferred Best to attach screenshots when raising issue
Hyderabad 6th Floor, Perati KKR Commercial Complex, Survey Nos. 698/P, 670, and 671, Kukatpally (V), Malkajgiri, Hyderabad, Telangana-500072 Urban Company same general number / email Representatives in region may take longer calls

What Problems Urban Company Customer Care Handles

Urban Company customer care number and support is supposed to handle a variety of issues. Here are some categories:

  • Booking cancellations / rescheduling
  • Refunds or over-charge / wrong payment issues
  • Quality of service: professional behaviour, service not upto mark
  • No-shows by service professional or late arrival
  • Damage during service or missing items
  • Technical issues in the app (payments failing, service status not updating)

If your problem is any of these, contacting customer care via phone + email + Help Center is best.

Tips to Get Faster & Effective Support

Here are tips to make your communication with urban company customer care more effective:

What to Keep Ready

  1. Booking ID / Order number
  2. Date and time of service
  3. Service professional’s name (if given)
  4. Screenshots or photo proof for issues like damage or defective work
  5. Please keep your app/email authenticated login ready

Best Methods to Contact

  • Use the Help Center in the app; often there is a “Need Help” or “Raise issue” where you can attach documents
  • Call the number +91-124-457-0250 during working hours; early mornings or late afternoons often shorter wait times
  • Use email (support@urbancompany.com) for issues needing proof or written documentation
  • Social media messaging (Twitter / Facebook) sometimes draws faster attention especially for escalations
Limitations & Common Complaints from Users

While Urban Company provides many support channels, customers sometimes report:

  • Long wait times on phone customer care PissedConsumer
  • Some regions have phone issues (number busy or unreachable)
  • Email replies delayed
  • App support responses generic & non-specific

This means that for serious issues, you might need to escalate using all available channels.

When to Escalate and How

If your issue is not resolved in say 48-72 hours, escalate it. Here’s how:

  • Use the addresses of regional offices listed above to send written complaint or email
  • Attach all proof: photos, receipts, chat logs
  • Mention your initial customer care interaction: name / reference number / timestamps
  • If still no help, sometimes consumer forums or social media picks up attention

Urban Company Customer Care: Number Summary

For quick reference, here are the key contact details:

  • General customer care number: +91-124-457-0250 PissedConsumer
  • Support Email: support@urbancompany.com PissedConsumer
  • Corporate Office Address (Gurugram): Plot No. 183, Udyog Vihar Sector 20, Gurugram, Haryana 122016 Urban Company

Use the region-wise addresses listed earlier to escalate regionally if needed.

Conclusion

In sum, urban company customer care is your lifeline when something goes wrong with any service. Having the right phone number, email, regional address, and knowing what to bring when you complain makes a big difference.

Whether you want refund, rescheduling or service correction, start with the Help Center, call the number +91-124-457-0250, and keep proof handy. Using regional offices help escalate things faster.

Don’t wait for issues to pile up—reach customer care through the right channel today, and get the support you deserve.

FAQs

Q1: What is the official Urban Company customer care number?

The main urban company customer care number is +91-124-457-0250, which works across most cities. For region specific disputes, using the local office address + email along with this number is best.

Q2: Can I contact Urban Company via email instead of phone?

Yes, you can write to support@urbancompany.com. Email is especially useful if you need to send proof (photos, screenshots). Response time may be slower than phone but more traceable.

Q3: Does Urban Company have separate helplines for different cities?

They do have regional offices and addresses listed for cities like Mumbai, Ahmedabad, Delhi, Jaipur, Hyderabad etc. But often the general number / email works. For faster resolution, contacting regional office helps.

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